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Join date: Dec 16, 2025
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Dec 17, 2025 ∙ 2 min
Intelligent chatbot: the key to a smooth and efficient customer experience
In the hospitality industry, providing a flawless customer experience is not always easy. Enquiries about bookings, services, schedules or incidents come in at all hours, and staff cannot be available all the time. This is where an intelligent AI chatbot becomes a strategic ally: it is not a cold robot, but a 24/7 assistant that accompanies guests at all times and facilitates the team's operations. What is a chatbot and how can it help your resort? A chatbot is a virtual assistant that...
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Dec 16, 2025 ∙ 1 min
Uplaan participates in the 2nd Trobada de Nadal organised by Campings Tarragona
On Tuesday 25 November, Uplaan attended the 2nd Trobada de Nadal organised by Campings Tarragona , an initiative that brings together owners, managers and collaborating companies in the sector to strengthen the professional community and share perspectives on the future of outdoor tourism. The event was held at Castell de Tamarit , an iconic castle that allowed attendees to enjoy a tour of the interior and unique views of the Tarragona coastline. During the day, the ‘ Official Sponsor 2025 ’...
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Albert Salvat
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