We have
big plans
for your campsite.

Uplaan allows your customers to access all the experiences of the campsite through a customized App, configurable in different languages, which will enable them to get information, make reservations, and pay for all available events and services. In addition, they can answer surveys or report issues.

But Uplaan is not just an App. It is an integrated management platform for campsites, connected to your reservation software; a control dashboard to have all the information at all times, manage your work teams, assign tasks, and automate recurring ones.

Request a demo

Customer Experience

Thanks to the customized App for each campsite, Uplaan will allow your customers to have a complete experience, with your catalog of products and services readily accessible.

View the full customer experience.

Reservations

With Uplaan, the customer can book and prepay for any service, event, or activity in under a minute, whether it’s a spinning class, a padel court, or a restaurant reservation at the campsite.

Communications

The customer will have access to the campsite’s news and alert channel and receive push notifications. They can also report issues directly to the responsible team.

Purchases and rentals

The campsite’s product catalog will be available through the App, allowing customers to rent anything from sports equipment to takeaway food.

Feedback

Customers will be able to respond to satisfaction surveys after activities within the complex, helping you understand their level of satisfaction.

All your campsite’s plans
in your customers' pocket.

Improve your customers’ experience to foster greater loyalty.

Increase the visibility of your offerings, simplify the sales process, and increase the number of transactions and the average ticket size.

Increase your revenue with new products and services.

Optimize processes and increase your team’s productivity.

Enhance your customer data and gain greater control of your campsite.

Management
Platform

Uplaan is not just an App for campsites. It’s a platform linked to your reservation software, allowing you to manage all campsite activities.

Explore the entire platform

Offer New Activities

and Services

We provide our reservation module so all your services and activities are properly reflected on your customers’ devices. You can autonomously add new services and activities.

Sell products

We configure your available product catalog so it appears on all your customers' devices, allowing them to pay and request pickup or delivery via the App.

Schedule Events

You can promote events and shows that can be reserved through the App’s main menu, where tickets can be sold and occupancy controlled.

Manage tasks and incidents

Create, manage, and monitor tasks and issues by assigning them to your work teams. You can automate recurring tasks.

Centralize all Information

You’ll be able to analyze your customers’ activity using the indicators you choose. The platform will generate tables and charts to provide insights for improving the management of your campsite.

Communicate

You can customize the news section in the App’s menu, create fixed alerts, or send push notifications by segment. You’ll also be able to design surveys and schedule them to launch after certain activities.

Campsites that trust Uplaan

We collaborate with

Experiences

Management

for your customers.

for your business.

Request a demo

We sync Uplaan with your reservation software.

Uplaan adapts to you. In 15 days, we’ll have the App available to your customers on the AppStore and PlayStore, with your brand design elements, logo, and colors.

We will also implement the management platform, syncing it with your reservation software. We will configure your campsite’s facilities, services, products, activities, and information, so you don’t have to do anything.

Although it’s simple to do. You can update the platform as you add new facilities, services, events, or products. Of course, you will always have technical support from our team.

Contacto

happy-grandparents-with-their-grandchildren-in-pool-on-vacation_edited.jpg

Fewer incidents, greater operational control

Maintenance is one of the most critical, yet least visible, areas in the daily management of a campsite. Large facilities, high guest turnover and usage peaks make it essential to rely on agile, well-coordinated processes. This is where a maintenance management application delivers real, tangible value. The challenge of traditional maintenance In many campsites, incidents are managed informally: Verbal reports or WhatsApp messages. Lack of task tracking. Difficulty prioritisi

Intelligent chatbot: the key to a smooth and efficient customer experience

In the hospitality industry, providing a flawless customer experience is not always easy. Enquiries about bookings, services, schedules or incidents come in at all hours, and staff cannot be available all the time. This is where an intelligent AI chatbot becomes a strategic ally: it is not a cold robot, but a 24/7 assistant that accompanies guests at all times and facilitates the team's operations. What is a chatbot and how can it help your resort? A chatbot is a virtual a

We have big plans for your campsite.